Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to process and deliver your order as quickly and smoothly as possible.
Order Processing
Orders are typically processed and dispatched within 1–2 business days after your order is placed.
Processing times may be slightly longer during holidays, sales, or periods of unusually high order volume.
Shipping & Delivery Times
We currently offer international shipping.
Estimated delivery time after dispatch is approximately 7–12 business days.
Please note that delivery times are estimates and may vary depending on your destination, local postal services, customs processing, weather conditions, or other circumstances outside of our control.
Tracking
When available, tracking information will be provided after your order has been shipped. Please allow some time for tracking information to update after receiving your shipping confirmation.
International Orders & Customs
International shipments may be subject to customs inspections, import duties, taxes, or other fees depending on the laws of your country.
Any customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may occasionally cause additional delivery delays.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
We are not responsible for orders delivered incorrectly or returned because of an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Delayed Orders
Occasional delays may occur due to customs, carrier disruptions, holidays, severe weather, or other circumstances outside of our control.
If your order has not arrived within a reasonable period after the estimated delivery window, please contact us so we can help investigate the shipment.
Lost or Damaged Packages
If your package arrives damaged, or you believe it has been lost in transit, please contact us with your order information and any relevant photos or tracking details.
We will review the situation and work with you to determine the appropriate resolution.
Contact Us
If you have any questions regarding your order, shipping, or tracking information, please contact our customer support team.
We appreciate your patience and thank you for shopping with us.